Returns Policy
At Krisunta's Luxury, we want you to be completely satisfied with your purchase. If you are not satisfied, we accept returns within 30 days of the purchase date.
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Return Eligibility To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
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Return Process To initiate a return, please contact our customer service team at krisunta.tu@icloud.com. We will provide you with instructions on how to return the item.
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Refunds Once we receive the returned item and confirm its eligibility, we will process your refund to the original payment method within 7 business days.
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Exchanges We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team at krisunta.tu@icloud.com.
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Shipping Costs You are responsible for the shipping costs of returning the item. We do not refund the original shipping costs.