Returns Policy

At Krisunta's Luxury, we want you to be completely satisfied with your purchase. If you are not satisfied, we accept returns within 30 days of the purchase date.

  1. Return Eligibility To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

  2. Return Process To initiate a return, please contact our customer service team at krisunta.tu@icloud.com. We will provide you with instructions on how to return the item.

  3. Refunds Once we receive the returned item and confirm its eligibility, we will process your refund to the original payment method within 7 business days.

  4. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team at krisunta.tu@icloud.com.

  5. Shipping Costs You are responsible for the shipping costs of returning the item. We do not refund the original shipping costs.